If this is the first time you heard about us, you are probably also wondering …
What is Humanitarian Innovation?
Put it simply, “innovations, but in and for humanitarian contexts”. Response Innovation Lab works exclusively in fragile settings: geographies affected by armed conflicts, natural disasters, public health emergencies, protracted or overlapping crises.
When you hear “innovation”, you might immediately think of something tangible and physical, such as a new smart watch. Yet, we have a broader definition:
Product/Service Innovation: a change in what is currently offered, a new offering;
Process Innovation: a change in how a product or service is created or delivered;
Position Innovation: a change in who is delivering and/or benefiting from a product or service
Paradigm Innovation: an overall, different way to think about a system·
Although fragile settings are often seen as unsuitable for innovation, in practice they offer unique opportunities to drive impact. Over the last years, conflicts and natural disasters have led to rapidly growing numbers of people in need. The gap between rising humanitarian demands and available funding is becoming more alarming than ever, making it increasingly challenging to support the world’s most vulnerable communities. This creates a pressing need to find more effective and efficient ways to address the needs of crisis-affected populations.
Innovation is necessary.
Innovation is never a distraction from emergencies. It is a response to the increasingly complex and challenging emergencies and crises.
The reality is, we are failing to resolve emergencies and crises, meeting basic needs in many humanitarian contexts.
Doing more of the same is NOT enough. We need to change how we work.
Today, we are asked to do more with less, to respond to growing needs with shrinking resources. Innovation is one of the few ways to do better with less, because the traditional aid models are no longer working efficiently in today’s reality.
Innovation has value.
Innovation helps humanitarian workers become more effective, more efficient, and more sustainable.
This is especially important in politically charged and volatile contexts, where conditions shift quickly, markets change daily, and resources—public and private—move fast. Innovation helps humanitarian actors keep pace with these realities instead of falling behind.
Innovation has potential.
We tend to think that innovation does not belong in fragile settings, but in practice, the opposite is true:
Affected communities can also be end users, co-creators, customers, and leaders of solutions;
Fragile settings can still function as markets, even if some conditions are different from those of traditional ones.
When innovation is grounded in local realities, it opens new possibilities—for dignity, agency, and longer-term impact—rather than short-term fixes alone.
From our perspective, an innovation is an intentional undertaking—such as a project, approach, service, technology, or tool—that carries uncertain results but aims to create positive change and meaningful new value for someone.